| Acceptable
Use Policy
As a high-quality web hosting provider to thousands of customers,
KarmaBiz values its good reputation. Accordingly, it is important
to us that our customers use our services and the Internet in
general, responsibly and courteously. Most of our customers do
so and seldom need to refer to these AUPs. Nonetheless, the following
constitute examples of unacceptable uses of KarmaBiz's services,
which will result in suspension, or termination of the customer's
account.
Affronts to Etiquette
Unacceptable activities include spamming (sending unsolicited
advertising to those with which the customer has no existing business
relationship, posting off-topic advertising in newsgroups); spoofing
(using a return email address which is not the valid reply address
of the sender or sending an email message which does not contain
enough information to enable the recipient to identify the party
who is really sending the message; passive spamming (promoting
a web site hosted by KarmaBiz by spamming from some other source),
trolling (posting controversial messages in newsgroups to generate
responses), mailbombing (inundating a user with email without
any serious intent to correspond), generating a higher volume
of outgoing mail than a normal user (over 10% of available system
resources), and subscribing someone else to an electronic mailing
list without that person's permission. A message is considered
unsolicited if it is posted in violation of a newsgroup charter
or sent to a recipient who has not requested the message. Making
an email address available to the public does not constitute a
request to receive messages. Distribution of mass emailing programs
is also prohibited. All recipients on a mailing list must have
personally subscribed.
Mailing lists may not be used to distributed unsolicited email.
Any customer repeatedly "mailbombed" or that attracts
such behavior will be asked to leave and charged a sum of $300
equivalent as the same amount under the agreement with our datacenter
will be payable by us to them. If you are not sure if your actions
will be in violation, please ask first (abuse@KarmaBiz.com).
Age
The client must be 18 years of age to obtain our service.
Abuse of the legal rights of others
Examples of unacceptable activities in this regard include posting
private information about a person without their consent, infringing
intellectual property rights, defaming a person or business, and
knowingly making available code which will have a deleterious
effect on third party computers. KarmaBiz supports free speech
on the Internet, and will not suspend or cancel a customer's account
simply because it disagrees with the views expressed by the customer.
Where there are allegations that a customer's on-line activity
has violated the legal rights of a third party, KarmaBiz will
not substitute itself for a court of law in deciding tort claims
raised by the third party.
Abuse of the law
KarmaBiz's services may be used for lawful purposes only. Illegality
includes but is not limited to: drug dealing; attempting without
authorization to access a computer system; pirating (distributing
copyrighted material in violation of copyright law, specifically
MP3s, MPEG's,ROMs, and ROM emulators); gambling; schemes to defraud;
trafficking in obscene material; sending a message or having content
that is obscene, lewd, lascivious, filthy, or indecent with intent
to annoy, abuse, threaten, or harass another person; threatening
bodily harm or damage to individuals or groups; violating U.S.
export restrictions; stalking; or violating other state or federal
law such as the Electronic Communications Privacy Act, the Computer
Fraud and Abuse Act, or the Economic Espionage Act. Linking to
illegal material is also prohibited. Anything violating Indian
Law will be considered as abuse of our services and the person
indulging in the same will be considered totally liable for his
acts. On finding this we will disctoniue the services immediatley
and inform the same to the Law inforcement agencies to take care
of the situation. This will not arising any liablity on KarmaBiz.com
or any of its associates, partners or proprietor.
KarmaBiz reserves the right to check system files, email, and
other data on our servers for illegal content and materials, or
for any other reasons deemed necessary.
Pornography
Pornography and sex-related merchandising, or links to such material,
even if legal, is not an acceptable use of KarmaBiz's servers.
Abuse of KarmaBiz's Server Resources
Running programs in the background on a KarmaBiz's server without
KarmaBiz's prior written authorization, or running chat rooms,
Internet Relay Chat, IRC bots, Greeting Cards sites, software
downloading sites, more then 1000 emails a day and the like are
not acceptable uses of KarmaBiz's servers. Further, any usage
of ten percent (10%) or more of our system resources is an undue
burden on our system and is unacceptable. If your usage ever exceeds
ten percent (10%) of system resources, your account may be terminated
immediately and without prior notice. In addition any domain that
exceeds ten gigabytes of bandwidth traffic can be terminated without
prior notice. KarmaBiz can set an additional domain name to
be pointed to your site's IP address for Rs.1200 p.a setup fee.
Usage of scripts or other utilities to direct pointed domain names
to subdirectories is not permitted and is grounds for termination
of the account.
Hacking/Cracking
KarmaBiz reserves the right to report illegal activities to
any and all regulatory, administrative, and/or governmental authorities
for prosecution.
The following examples of unacceptable behavior are non-exclusive,
and are provided for guidance purposes. If you are unsure if your
actions will be a violation of our policies please contact abuse@KarmaBiz.com.
Server broadcast messages or any message sent on an intrusive
basis to any directly orindirectly attached network Attempt to
circumvent any user authentication or security of host, network,
or account. Accessing data not intended for user. Probing the
security of any network. Spawning dozens of processes. Port scans,
ping floods, packet spoofing, forging router information, Denial
of Service attacks, sniffers, flooding, spoofing, ping bombing,
smurfs, winnuke, land, teardrop. Promulgation of viruses. IRC
bots such as eggdrop or BitchX.
Any activity, whether or not the intrusion results in the corruption
or loss of data, will be investigated and proper action taken.
The presence of any of these programs, whether or not run, will
result in action against the user including suspension or termination.
Client Responsibility
The client is responsible for all activity originating from the
account unless proven to be a victim of outside hacking or address
forgery. The client is responsible for securing their username/password.
The client assumes responsibility for all material on their site
that may be put on by a third party (such as the usage of Free
For All links pages). Use of KarmaBiz's service requires a certain
level of knowledge in the use of Internet languages, protocols,
and software. This level of knowledge varies depending on the
anticipated use and desired content of the web space by the client.
The following examples are offered: Web Publishing:requires knowledge
of HTML, properly locating and linking documents, FTPing Web contents,
Graphics, text, sound, image mapping, etc. FrontPage web publishing:
knowledge of the FrontPage tools as well as Telnet and FTP understanding
and capability. CGI-Scripts: requires a knowledge of the UNIX
environment, TAR & GUNZIP commands, Perl, CShell scripts,
permissions, etc. Mail: a use of mail clients to receive and send
mail, etc. The client agrees that he or she has the necessary
knowledge to create and maintain their web space. Client agrees
that it is not the responsibility of KarmaBiz to provide this
knowledge or support outside matter specific to KarmaBiz's servers.
Support will only be provided to the Company placing the order
on us, we shall not support customers of resellers to whom the
space is further resold by the reseller.
We donot offer tech support to customers but we will have an additional charge of Rs.1000 for visit within Moradabad, but
we do offer tech support through telephone calls and emails.
Backups
No guarantees are made of any kind, either expressed or implied,
as to the integrity of these backups. Backups are made for server
restoration purposes only. It is the clients' responsibility to
maintain local copies of their web content any information. If
loss of data occurs due to an error of KarmaBiz, KarmaBiz
will attempt to recover the data for no charge to the client but
does not guarantee its recovery. If data loss occurs due to negligence
of client in securing their account or by an action of the client,
KarmaBiz will attempt to recover the data from the most recent
archive for a Rs.3000/- fee.
IP numbers
KarmaBiz maintains control and any ownership of any and all
I.P. numbers and addresses that may be assigned to the client
and reserves in its sole discretion the right to change or remove
any and all IP numbers and addresses.
Renewal of Domains.
We donot send any intimation or notices about domain name renewals
except the notices for the expiry of the webspace. Renewal notices
for the domain comes directly from the registrar and we stand
no guarantee for any domain renewals unless the client pays in
advance 30 days prior to the expiry of the domain. In simple words
it is the clients onus to check when his domain is expiring and
unless he pays well in advance to renew the domain we cannot assure
of its renewal.
* Any facilities/features offered by the registrar with domain
booking are beyond our control and thus we cannot give any surety
of their operations except that you will definitely get a control
panel to manage your domain passwords and change any information
related to Registrant, administrative, technical and billing contact
in real time. As registrars have their own servers so any support
related to the domains have to be directly taken from the registrar
tech support staff members. We offer no guarantee at all related
to add-on features with the domain names and any queries related
to the same must be send to the registrar only.
Applicability of Invoice :
Invoice will be applicable on the availability of domain name
at the time of Booking and incase we have raised the invoice prior
to the booking of domain and the same domain is booked by some
one else before we have initiated the registration process on
or after the date of the invoice / on or within the billing duration
dates, the said invoice will stand cancelled and bring no liability
on KarmaBiz.com any of its associates, employees, members, channel
partner and Proprietor.
Limitation of Liability
KarmaBiz shall not be responsible for any claimed damages, including
incidental and consequential damages, which may arise from KarmaBiz's
servers going off-line or being unavailable for any reason whatsoever.
Further, KarmaBiz shall not be responsible for any claimed damages,
including incidental or consequential damages, resulting from
the corruption or deletion of any web site/database from one of
KarmaBiz's servers. All damages shall be limited to the immediate
termination of service.
KarmaBiz shall be the sole arbiter of what is and is not a violation
of these acceptable use policies. KarmaBiz reserves the right
to terminate an account at any time and for any reason that causes
harm to any KarmaBiz customer's web sites. KarmaBiz reserves
the right to delete all content and files upon termination. KarmaBiz
reserves the right to withhold any pre-paid funds for any site
removed for violations of these policies. KarmaBiz reserves
the right to refuse, cancel, or suspend service at our sole discretion.
KarmaBiz reserves all rights to change/modify/remove or add
any of the prices, server features, timely schemes, web sites/other
information hosted by any of the customers on our server which
is defined as illegal/unsolicited use of our server space or other
facilities as and when announced.
JURISDICTION IN CASE OF DISPUTES
In case of any disputes, the jurisdiction will be ONLY at Moradabad
Courts.
KarmaBiz reserves the right to change the Acceptable Use Policy
without prior notice or warning. Non-enforcement of any part of
the Acceptable Use Policy does not constitute consent.
Violations of these Acceptable Uses Policies should be referred
to abuse@KarmaBiz.com
All complaints will be investigated promptly.
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